Subscriptions and Billing
Effective October 20, 2026 · Part of the Terms of Use.
Plans
| Plan | Monthly | Yearly | Includes |
|---|---|---|---|
| Free | $0 | $0 | 10 questions a day, the library and API within free limits, the weekly record for 1 city, a free building record for up to 3 addresses |
| Local | $9 a month | $81 a year | Unlimited questions, 50,000 API calls a month, alerts on up to 10 addresses, 1 city, 1 year of history |
| Business | $49 a month | $441 a year | Everything in Local, plus 500,000 API calls a month, up to 250 watched addresses, 25 cities and the expired-records archive |
| Pro | $199 a month | $1,791 a year | Everything in Business, plus 5,000,000 API calls a month, every city, bulk export and full history |
A yearly plan costs 9 months' price: three months free against paying monthly.
One-time purchases
| Product | Price | What you get |
|---|---|---|
| Building record | $9 per address | Every permit, code-enforcement case, inspection, certificate of occupancy and 311 request the City of Los Angeles publishes for one address, each linked to the original, as a page that works for 90 days |
| Deep search | Quoted, from $29 | A search we do for you when the library doesn't hold it. You see the price and the time before you pay |
Prices are in US dollars and don't include any sales tax that applies. The checkout page shows the current price, and that's the price you agree to.
Automatic renewal
Paid plans renew automatically until you cancel: monthly plans every month, yearly plans every year. We charge the card or payment method on file at the start of each billing period. You'll see the price, how often you'll be charged and how to cancel before you subscribe, and you'll be asked to agree to automatic renewal. After you subscribe, we email you a confirmation with these terms and how to cancel.
- Yearly plans: we email you 30 days before each yearly renewal with the date, the amount and how to cancel. Cancel before the renewal date and you won't be charged again.
- Annual reminder: each year we email you a reminder with your plan, what you're being charged and how often, and how to cancel.
- Price changes: we'll email you 30 days before a new price applies to you, with how to cancel. You can cancel before then and you won't pay the new price.
- Free trials and promotions: if we offer a free or discounted period, we'll tell you when it ends and what you'll be charged after. Where the law requires it, we'll remind you before the first full charge.
Cancelling
- Cancel online any time on your account page under Plan → Cancel plan. It takes one click plus a confirmation, and there's no call or email needed. You can also email support@sos.city from your account address, and we'll cancel it for you.
- Your plan stays active until the end of the period you've paid for. Then it moves to Free. Your account, saved searches and API keys stay. Paid limits and archive access end.
- We may show you one offer when you cancel, and you can always decline it and finish cancelling.
Refunds
- Subscriptions: you can cancel any time to stop future charges. We don't refund part of a month you've already started, except where the law requires it, or if the Service was down or broken for a large part of your billing period. Ask, and we'll make it right.
- First charge: if you subscribed by mistake and haven't used paid features, email us within 7 days for a full refund.
- Deep searches: we quote before you pay. If we find no record that answers it, we refund you in full, and tell you what we checked.
- Building records: if a record page doesn't load or misses the address you paid for, email us within 30 days and we'll fix it or refund you.
- Charged in error: if we charged you twice or after you cancelled, we refund it.
Refunds go back to the original payment method.
Failed payments
If a payment fails, we'll email you and try again over the next 14 days. If it still fails, your plan moves to Free. Nothing is deleted.
Business plans and invoices
Need an invoice, a purchase order or more than the Pro limits? Email support@sos.city. Yearly billing is on the plans page.
Contact
5arz Inc., 16192 Coastal Highway, Lewes, DE 19958, USA, support@sos.city