Not an emergency service · In an emergency, call 911 PlansAccountAPI & MCPStore ↗Watt Street ↗
Independent · Est. 2026
THE PUBLIC RECORD · ORGANISED · SOS.CITY · SOS.cityThe public record of every place, organised.

Type a question, a place, a dataset or an agency. We answer from the record first, with sources. When we can't, Claude looks further.

VerifiedAPI · SocrataLink only

Customer Service Request Tracking Data (Seattle)

This data set is a summary of status updates for customer certain customer service requests. To improve the experience when submitting customer service requests, the City has published a new tracking dashboard that…

Customer Service Request Tracking Data (Seattle) is published by City of Seattle for Seattle, Washington. It has an API (Socrata (SODA)); it updates daily, last updated 2026-10-24. Reuse: link only. Check status: verified.

UpdatesDaily
Last updated2026-10-24
ReuseLink only
Get itSocrata (SODA)

About this source

PublisherCity of Seattle
Originalhttps://data.seattle.gov/City-Administration/Customer-Service-Request-Tracking-Data/43nw-pkdq ↗
PlaceSeattle, Washington · city
ShelfCity services and 311
FormatsAPI (Socrata SODA), CSV
Update rateDaily
Located byNot stated
LicencePublic Domain
CheckedVerified: opened and matched by a person or our reviewer

Cite this source: City of Seattle, “Customer Service Request Tracking Data (Seattle)”, https://data.seattle.gov/City-Administration/Customer-Service-Request-Tracking-Data/43nw-pkdq, last updated 2026-10-24. Listed by SOS.city at https://sos.city/source/1375 (verified).

Use it in your product

# Straight from the publisher's API (no key needed for light use)
curl "https://data.seattle.gov/resource/43nw-pkdq.json?$limit=5"
Endpoint as listed by the publisher.
# Through SOS.city: this source and its neighbours, with publisher, licence and check status
curl https://api.sos.city/v1/sources/1375 -H "Authorization: Bearer sos_…"